Pricing
Simple, per-property pricing.
Two plans, two ways to start. Sign up yourself and go live in minutes with no setup fee. Or have us structure your content and mail a ready-to-use kit. No usage surprises either way.
Set it up yourself · No setup fee
Sign up and go live in minutes.
Create an account, add your property, and start the same day. The fastest way to get a concierge running.
- Account in seconds with an email magic link
- Add your property and upload your house manual
- Choose Starter or Pro and pay by card
- Print your QR code, or order a placard anytime
Done for you · One-time setup fee
Or, we'll set it up for you.
Send us your property info and we handle the rest, then mail a ready-to-use kit to the property.
- A short call, about fifteen minutes
- We structure your content for the best answers
- We configure branding and notifications (Pro)
- A laminated QR placard and QR cards arrive by mail
$199 flat, one-time per property, on top of the monthly plan.
The Plans
Same price whichever way you start.
Starter
No setup fee to start yourself · $199 one-time if done for you
Everything every property gets:
- AI concierge trained on your property's content
- Add your content yourself, or have us structure it
- Sensitive details (door codes, lockbox, gate, alarm, garage) gated and audit-logged
- Honest bot self-identification
- Full conversation audit trail
- Guest IP hashing for privacy
- TCPA-compliant SMS
- Two-tier cost defense
- "Powered by Cottages Concierge" attribution visible
Pro
No setup fee to start yourself · $199 one-time if done for you
Everything in Starter, plus:
- Per-property branding (logo, colors, fonts, tone, bot name, welcome message)
- "Powered by Cottages Concierge" attribution removed
- Booking-intent lead capture and real-time routing
- Host notifications via email and SMS
- Per-member notification preferences (channels, quiet hours)
- Per-property spend caps
- Multi-stakeholder routing (owner, investor, on-site manager)
Feature comparison
| Starter | Pro | |
|---|---|---|
| AI concierge trained on your property | ✓ | ✓ |
| Content ingestion (self-serve or done-for-you) | ✓ | ✓ |
| Gated sensitive-detail retrieval (codes, alarms) | ✓ | ✓ |
| Full conversation audit trail | ✓ | ✓ |
| Guest IP hashing | ✓ | ✓ |
| TCPA-compliant SMS | ✓ | ✓ |
| Two-tier cost defense | ✓ | ✓ |
| Per-property branding | ✓ | |
| Attribution removal | ✓ | |
| Booking-intent lead capture | ✓ | |
| Real-time host notifications (email + SMS) | ✓ | |
| Per-member notification preferences | ✓ | |
| Multi-stakeholder routing | ✓ | |
| Monthly price per property | $19 | $29 |
| Set it up yourself | No setup fee | No setup fee |
| Done-for-you setup (optional, one-time) | $199 | $199 |
Common questions about pricing.
Do I have to pay a setup fee?
No, not if you set it up yourself. Sign up, add your property, upload your content, and you're live in minutes at no extra cost. The one-time setup fee ($199, any plan) only applies if you'd rather we do it: we structure your content for the best answers and mail a ready-to-use QR kit.
How does billing work?
If you sign up yourself, you add a card at checkout and we bill monthly, per property, and you can cancel anytime. For done-for-you setups and larger portfolios, we can invoice by email instead. No automated surprises either way; we'd rather be transparent than pretend to be bigger than we are.
What's in the done-for-you kit?
A laminated QR placard for the property and a set of QR business cards, mailed ready to use. We also structure your house-manual content during setup so the concierge answers well from day one. Self-serve hosts get the same QR code in their dashboard and can order a placard whenever they like.
What counts as a "property"?
A single rental unit. If you have a main cottage and a separate guest house that you rent independently with its own listing, those are two properties. If you rent them together as one booking, that's one property.
How does pricing work for a portfolio?
Each property is priced individually. Five properties on Starter is $95 per month ($19 × 5). Set them up yourself and there's no setup fee; have us do it and it's $995 one-time ($199 × 5). You can mix tiers: two on Starter and three on Pro is fine.
Can I upgrade a property from Starter to Pro?
Yes. The monthly rate changes to $29 for that property. If you're self-serve, you switch plans in your dashboard. If we handled your setup, we charge the $100 difference once to cover the branding and notification configuration work.
Do my guests need an app?
No. Guests scan the QR code and chat right in their browser. Nothing to download, no account to create.
Ready to get started?
Sign up and go live in minutes, or tell us about your property and we'll set it up for you.